Shipping policy
At Bexley.monster, we understand that delivery is an important part of your shopping experience. We carefully prepare each order of cushions, pillows, pillow covers, and sofa covers to ensure products arrive safely and efficiently.
1. Shipping Rates
We offer convenient shipping options:
- Free shipping is available for qualifying orders.
- Orders under $10 USD will be charged a $5.99 USD shipping fee.
Shipping fees will be clearly displayed during checkout.
2. Order Processing
After payment confirmation, orders go through:
- Order verification;
- Product preparation;
- Quality inspection;
- Packaging.
Processing time may vary depending on inventory and order volume.
3. Delivery Estimates
Delivery times may be affected by:
- Shipping destination;
- Carrier schedules;
- Weather conditions;
- Holidays;
- Unexpected transportation issues.
Delivery estimates are provided for reference and do not represent guaranteed arrival dates.
4. Shipping Confirmation
Customers may receive shipping confirmation details through the email address provided during checkout.
5. Address Accuracy
Customers are responsible for providing accurate shipping information.
Additional costs caused by incorrect addresses may be charged when applicable.
6. Lost or Damaged Packages
If your package is delayed, lost, or damaged during transportation, please contact:
Email: [email protected]
Our team will review the situation and provide assistance.